Terms of Service

Terms of Service

Welcome to LuxeChic! These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any of these Terms, do not use our website.

1. General Terms

  • Eligibility: You must be at least 18 years old to place an order on our website. By using our site, you represent and warrant that you are at least 18 years of age.
  • Agreement: These Terms constitute a binding agreement between you and LuxeChic and apply to all visitors, users, and others who access or use the Site.
  • Changes to Terms: We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the site after changes have been posted constitutes acceptance of those changes.

2. Use of the Site

  • Account: In order to place an order, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account details (such as your username and password) and for all activities under your account.
  • Prohibited Activities: You agree not to engage in any of the following activities:
    • Use the Site for unlawful purposes.
    • Violate any laws, regulations, or rights of others.
    • Interfere with or disrupt the operation of the Site.
    • Attempt to gain unauthorized access to any part of the Site, including user accounts and payment systems.

3. Orders and Payments

  • Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including orders that contain errors or inaccuracies regarding pricing or product information.
  • Pricing and Availability: We make every effort to ensure the prices and availability of products are accurate. However, prices and availability may change without notice, and we are not responsible for typographical errors or omissions.
  • Payment: You agree to provide accurate, complete, and current payment information when placing an order. Payment will be processed through our third-party payment processor (such as PayPal, Stripe, etc.).
  • Order Cancellation: You may cancel your order within 24 hours of purchase, as long as the order has not yet been processed or shipped. After 24 hours, cancellations may not be possible.

4. Shipping and Delivery

  • Shipping Times: Shipping times vary based on the product and location. As a dropshipping business, shipping is handled by third-party suppliers, and delivery times may take longer than typical domestic shipping.
    • Estimated shipping times will be provided at checkout.
    • Delays may occur due to factors such as weather, customs, or other circumstances outside our control.
  • Shipping Costs: Shipping costs are calculated based on the destination and the size/weight of the order. Shipping fees will be provided at checkout.
  • Customs and Import Duties: For international orders, you may be subject to customs fees, taxes, or import duties. These additional charges are the responsibility of the customer and are not covered by us.

5. Returns, Refunds, and Exchanges

  • Return Policy: Our return and refund policy can be found here. Please read this policy carefully before making a purchase.
  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receipt, and we will assist you with a replacement or refund.
  • Return Process: To initiate a return, you must contact our customer support team for instructions and obtain an RMA (Return Merchandise Authorization) number.

6. Privacy and Security

  • Privacy Policy: Our privacy practices are outlined in our Privacy Policy. By using our Site, you consent to the collection, use, and sharing of your personal data as described in that document.
  • Security: We use reasonable measures to protect your personal information, including SSL encryption for payment transactions. However, no online service is 100% secure, and we cannot guarantee the security of your data.

7. Intellectual Property

  • Ownership: All content on our Site, including text, images, graphics, logos, trademarks, and software, is the property of LuxeChic or its content suppliers and is protected by intellectual property laws.
  • Usage: You may not reproduce, distribute, modify, or create derivative works based on any content from our Site without prior written consent from us.

8. Limitation of Liability

  • No Warranty: Our Site and all products and services are provided “as is” without warranty of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted or error-free.
  • Limitation of Liability: To the fullest extent permitted by law, LuxeChic is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our Site or products, even if we were advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless LuxeChic and its affiliates, directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Site or violation of these Terms.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of Your State/Country, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes or claims arising out of or related to these Terms shall be resolved through binding arbitration in Your State/Country, in accordance with the rules of the Arbitration Association. You waive the right to a trial by jury or class action.

11. Termination

We may suspend or terminate your access to our Site, without notice, if we determine that you have violated these Terms. Upon termination, you will no longer have access to your account or any services offered through our Site.

12. Miscellaneous

  • Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
  • Entire Agreement: These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and LuxeChic regarding your use of the Site.
  • Force Majeure: We are not responsible for any failure or delay in performance due to circumstances beyond our reasonable control, such as natural disasters, strikes, or other unforeseen events.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Phone: luxechic00@gmail.com

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Important Note:

Make sure you personalize this TOS with your store’s specific information (store name, contact info, shipping details, etc.). It’s also essential to ensure that your TOS complies with the relevant consumer protection and data privacy laws depending on where your business is based or where you’re selling (e.g., GDPR for the EU, CCPA for California, etc.).